At ND Bookshelf, we are committed to delivering your spiritual books safely and promptly, both within India and across the globe. Please review our shipping and delivery policy below.

  1. Shipping Locations

  • Domestic Shipping: We deliver to all serviceable pin codes across India.
  • International Shipping: We ship worldwide to most countries. However, certain remote areas may have limited service availability.

  1. Shipping Charges

  • Domestic Orders:
  • International Orders:
    • Shipping charges are based on the destination, package weight, and shipping method. The exact cost will be calculated during checkout.
    • Import duties, taxes, and customs charges (if any) are the responsibility of the recipient.

  1. Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next working day.

  1. Estimated Delivery Time

  • Within India:
    • Metro Cities: 3-5 business days.
    • Other Locations: 5-7 business days.
  • International:
    • Standard Shipping: 10-15 business days.
    • Express Shipping: 5-7 business days.
  • Delivery times may vary due to customs clearance, holidays, or other unforeseen events.

  1. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package in real-time.

  1. Failed Delivery Attempts

  • If the courier is unable to deliver the package due to an incorrect address or unavailability, they will attempt redelivery.
  • For undelivered packages returned to us, we will contact you to arrange reshipment (additional shipping charges may apply).

  1. Damaged, Lost, or Missing Items

  • If you receive a damaged package or if items are missing, please contact us within 48 hours of delivery at info@ndbookshelf.com. We will arrange a replacement or refund as needed.

  1. Customs and Duties (International Orders)

  • For international shipments, any applicable import duties, taxes, or customs fees are the responsibility of the recipient. Please check your country’s customs regulations for more information.

  1. COVID-19 and Other Delays

  • Delivery timelines may be affected by external factors such as pandemics, natural disasters, or strikes. We will keep you informed of any delays affecting your order.

If you have any questions or need help with your order, feel free to contact us at info@ndbookshelf.com

Thank you for choosing ND Bookshelf for your spiritual journey!